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Terms & Conditions

Terms of use

Date: November 15, 2021

Welcome to LAWVO.

This Conditions of Use Agreement (this “Agreement”) constitutes a legally binding contract between LAWVO Inc.  (“LAWVO”, “We”, “Us” or “Our”) and You with respect to Your use of the website: “www.LAWVO.com”(the “LAWVO Website”). Our products and Services are provided by LAWVO Inc. These terms and conditions of use (“Terms”) govern your use on the LAWVO Website and the content, information, and Legal Services provided through them and our social media channels LAWVO’s websites, mobile applications, products, (collectively, the “Services”), so please read them carefully. It is important that You carefully read and understand the terms and conditions of this Agreement.

YOU WILL BE DEEMED TO HAVE AGREED TO THIS AGREEMENT THROUGH YOUR USE (TO ANY EXTENT) OF THE SERVICES AND LINKING TO OR USE OF THE LAWVO WEBSITE. If you are using the Services on behalf of any entity, then you are agreeing to the Terms on behalf of that entity.

By accessing this website or using the Services, you are agreeing to the Terms, and LAWVO’s Privacy Policy. If you have any questions, please contact us.

Using our services

We may release and make available beta products, services, and features (collectively, “Beta Services”) for a limited period of time (the “Beta Test”). Beta Services have not been completely tested, are not ready for commercial release, and may contain bugs, errors, defects, and deficiencies. We reserve the right to withdraw the Beta Services during the Beta Test. We do not guarantee that the Beta Services will be made commercially available or that any commercially available version of the Beta Services will contain the same functionality as the version made available during the Beta Test. TO THE FULLEST EXTENT PERMITTED BY LAWVO, AND ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE BETA SERVICES.

The Services, including all trademarks, logos, and service marks displayed on the Services, are owned and operated by LAWVO and its licensors, and the information and Services (and any intellectual property and other rights relating thereto) are and will remain the property of LAWVO and its licensors. The Services are protected by Canadian and international copyright, trademark, and other laws. You acknowledge that these rights are valid and enforceable. The Services may be used solely (a) to the extent permitted in this Agreement or (b) as expressly authorized in writing by Us, Our third-party partners, licensors or suppliers.

Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. Except in the context of browsing or accessing our Services in accordance with these Terms, you may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These Terms do not grant you the right to use any branding or logos used in our Services. Do not remove, obscure, or alter any legal notices displayed in or along with our Services.

Our Services display both LAWVO created content and content that is not created or developed by LAWVO (the “Legal Information”). We may review third party-content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law. But we do not routinely screen third-party content that is published via our Services. This includes the Legal Information that lawyers post on LAWVO, and we cannot guarantee the accuracy, adequacy or quality of any such Legal Information, or the qualifications of those posting it.

Your Use of the Services

User Accounts.

In order to use most aspects of the Services, you must register for and maintain an active personal user Services account (“Account”). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account. Account registration requires you to submit to LAWVO certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method (either a credit card or accepted payment partner). You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services or LAWVO’s termination of these Terms with you. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by LAWVO in writing, you may only possess one Account.

Text Messaging.

By creating an Account, you agree that the LAWVO may send you text (SMS) messages as part of the normal business operation of your use of the Services. You may opt-out of receiving text (SMS) messages from LAWVO at any time by following the directions found at https://www.LAWVO.com/unsubscribe/. You acknowledge that opting out of receiving text (SMS) messages may impact your use of the Services.

Termination

Notwithstanding any of these Terms, LAWVO reserves the right, without notice and in its sole discretion, to terminate your license to use the Services, and to block or prevent your access to and use of the Services. LAWVO reserves the right to refuse service to anyone for any reason at any time. In the event of termination of access to the Services for any reason, you have no right to obtain a copy of any data or communications you stored or effected via the Services, or any other data unless required by applicable law.

No formation of an attorney-client relationship

The Legal Information found on LAWVO is intended for general informational purposes only and should be used only as a starting point for addressing your legal issues. The Legal Information is not the provision of Services, and accessing such information, or corresponding with or asking questions to a lawyer via the Services, or otherwise using the Services, does not create an attorney-client relationship between you and LAWVO.

Interactions between legal professional and consumers

LAWVO is a legal marketplace platform where legal professionals unaffiliated with LAWVO can offer information and interact with consumers. Any attorney-client relationship formed as a result of interactions between a lawyer and consumer on LAWVO is between the consumer and the lawyer—not between LAWVO and the consumer. While we take reasonable efforts to ensure the quality of legal professionals on the platform, LAWVO cannot be held responsible for the quality or accuracy of any information or Legal Services provided by lawyers that consumers found via LAWVO. LAWVO is not a lawyer referral service.

Legal advertising and communications

It is solely the responsibility of Legal Professionals and law firms to ensure that any information or advertisements they post or place on the LAWVO website (including without limitation any Legal Information), and any communications they may have with prospective clients through the Services, fully complies with all applicable laws and rules of professional conduct, including those concerning the unauthorized practice of law and those regulating the form, manner or content of communications with clients, advertising, or other matters.

Legal Services for Legal Professionals

It is free to register on the LAWVO platform as a Legal Professional and to make yourself available for Services for customers that visit the website.  Once you are matched with a customer and are retained to provide legal Services and paid through the platform, you will be subject to a fee to use the virtual office including, marketing, chat, video conferencing, invoicing, payment features of the site ranging from 5-15% of the invoice price depending on the area of law in which you provide Services (“Platform Fee”). By agreeing to provide Services on the platform you agree to pay LAWVO the Platform Fee indicated for that service. You further agree to provide LAWVO with a valid payment method, which LAWVO will store and from which LAWVO will forward to you from the customer and automatically withhold the Platform Fee amount as it becomes due. LAWVO will collect and remit sales tax where required, based on the Platform Fee however, you are responsible for remitting sales tax in relation to the fees that you charge for performing the Services.

Legal Services for Customers

LAWVO is a legal search engine that provides users with comparisons for different offers for Services. LAWVO does not provide, own or control any of the Services and products that you can access through our Platform (the “Legal Products”). The Legal Products are owned, controlled or made available by third parties (the “Legal Providers”), either directly (e.g., a legal professional) or through a law firm. The Legal Providers are responsible for the Legal Products.  The Legal Products are provided solely by the Legal Providers. The Legal Provider’s terms and privacy policies also apply to your Services, so you must agree to, and understand those terms. Your interaction with any Legal Provider accessed through LAWVO is at your own risk, and LAWVO does not have any responsibility should anything go wrong with your services. LAWVO has no control over the Legal Products or Legal Providers. For more information about how LAWVO works, we recommend that you read our FAQs, which can be found here and are incorporated by reference into these Terms.

LAWVO hosts content, including prices, images and other information, made available by or obtained from the Legal Providers (“Provider Content”), as well as content provided by users, such as comments, ratings and other information (“User Content” and together with the Provider Content, the “Content”). LAWVO is in no way responsible or liable for the accuracy, quality, completeness, reliability, timeliness or trustworthiness of the Content, and LAWVO has no influence over the Content. In particular, we do not guarantee that Provider Content, in particular the prices reflected therein, will be updated in real time or that a particular Legal Product will be available. As a result, the price displayed by a Legal Provider may not correspond to that displayed on LAWVO. Legal Provider ratings displayed on LAWVO are intended as only general guidelines, and we do not guarantee the accuracy of the ratings or of any User Content.

Payment for Services

You understand that use of the Services may result in charges to you for the Services or goods you receive from a Legal Provider (“Charges”). After you have received Services or goods obtained through your use of the Legal Service, LAWVO will facilitate your payment of the applicable Charges on behalf of the Legal Provider as such Legal Provider’s limited payment collection agent. Payment of the Charges in such manner shall be considered the same as payment made directly by you to the Legal Provider. Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by LAWVO.

Partial payment of the Charges are due immediately (“Deposit”) for certain Legal Services and full payment for certain Legal Services. Such payments will be facilitated by LAWVO using the preferred payment method designated in your Account, after which LAWVO will send you a receipt by email. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that LAWVO may, as the Legal Provider’s limited payment collection agent, use a secondary payment method in your Account, if available.

As between you and LAWVO, LAWVO reserves the right to establish, remove and/or revise Charges for any or all Services or goods obtained through the use of the Services at any time in LAWVO’s sole discretion. LAWVO may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar Services or goods obtained through the use of the Services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the Charges applied to you. You may elect to cancel your request for Services or goods from a Third-Party Provider at any time prior to such Third-Party Provider’s completion of the Services, in which case you may be charged a cancellation fee including any Deposit that has been paid.

This payment structure is intended to fully compensate the Legal Provider for the Services or goods provided. LAWVO does not designate any portion of your payment as a tip or gratuity to the Legal Provider. After you have received Services you will have the opportunity to rate your experience and leave additional feedback about your Legal Provider.

Content and Feedback

As part of Your use of the Services, you may participate in certain posting activities, rating activities, and/or other public communications and forums. Your participation in such activities is voluntary. You acknowledge and agree that any postings, messages, text, photos, audio/visual works, information, suggestions, feedback, reviews, ratings, or content provided by You on the public portion of the Services (collectively, “Content”) may be viewed by the general public. Such Content will not be treated as private, proprietary, or confidential, and You hereby authorize Us and Our affiliates, licensees, and sub-licensees, without compensation to You or others, to copy, adapt, create derivative works of, reproduce, incorporate, distribute, publicly display, publicly perform, or otherwise use or benefit from such Content throughout the world in any format or media (whether now known or hereafter created) for the duration of any copyright or other rights in such Content, and such permission shall be worldwide, royalty-free, perpetual, and irrevocable. Further, to the extent permitted under applicable law, You waive and release and covenant not to assert any moral rights that You may have in any Content posted or provided by You.

By posting or providing any Content on the Services, You represent and warrant to LAWVO that You own or have the right to use and permit Us to use and license such Content in the manner stated in this Agreement.

We welcome and encourage Your comments, ideas, suggestions and feedback (collectively, “Feedback”), and You acknowledge and agree that we are free to use the Feedback You submit without any restriction or compensation to You.

Permitted Use

All Services including, without limitation, blogging, message boards or activities, as well as any information provided on, by, or through the Services or as part of or in connection with the Services or otherwise, including but not limited to data, text, graphics, designs, logos, images, audio/visual materials, links, and references, are provided for personal use only. Without the written consent of LAWVO, no information or any other LAWVO materials or property may be copied, reproduced, displayed, republished, downloaded, posted, digitized, translated, modified, transmitted, distributed, or commercially exploited in any way, except as expressly permitted herein.

Acceptable Use Policy

You agree not to use the Services to take any action or actions or to post any Content that (i) are contrary to LAWVO public image, goodwill, or reputation, (ii) modifies, adapts, sub-licenses, translates, sells, reverse engineers, decompiles, or disassembles any portion of the Services, (iii) removes any copyright, trademark, or other proprietary rights or notices contained in or on the Services, (iv) interferes with or disrupts any Services or equipment with the intent of causing an excessive or disproportionate load on the infrastructure of LAWVO or its licensors or suppliers, and (v) violates any applicable law, statute, ordinance, or regulation, or encourages any conduct that could constitute a criminal offense or give rise to civil liability.

Improper use of the Services may result in termination of Your access to and use of the Services, and/or civil or criminal liabilities.

Code of Conduct

  • You may not use the LAWVO Website and/or the blog for any illegal or unauthorized purpose. In addition to the laws applicable in the Province of Ontario, Canada, you also agree to comply with all local laws that apply to your use of the LAWVO Website.
  • By way of example, and not as a limitation, you agree that when using the LAWVO Website and/or the blog, you will not:
  • post or upload any inappropriate, promotional,defamatory, destructive, obscene, or unlawful User Content;
  • defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
  • post or upload any User Content that infringes any patent, trademark, copyright, trade secret or other intellectual property right of any party;
  • impersonate another person, or falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of any content;
  • use the LAWVO Website and/or the blog in connection with surveys, contests, junk email, spamming or any duplicative messages (commercial or otherwise);
  • use any robot, spider, site search/retrieval application, or other device to retrieve or index any portion of the LAWVO Website to collect information about other users or domain and sub-domain names;
  • upload files that contain coding, viruses or other harmful components or any other similar software or programs that may damage the operation of the computer or property of another; or
  • submit any User Content that falsely expresses or implies that such User Content is sponsored or endorsed by any party.
  • While LAWVO prohibits such conduct and User Content in connection with the LAWVO Website, you understand and agree that nonetheless you may be exposed to such conduct or User Content and that you use the LAWVO Website and/or the blog at your own risk.
  • LAWVO reserves the right to monitor use of the LAWVO Website to determine compliance with this Agreement and remove any User Content without notice for breach or for any other reason.

LAWVO Communications

You agree that We may send You communications (via e-mail, SMS or through the Services) regarding Your use of the Services, and certain features or applications of the Services You may be interested in.

Ownership and Trademarks

The Services, including all trademarks, logos, and service marks displayed on the Services, are owned and operated by LAWVO and its licensors, and the information and services (and any intellectual property and other rights relating thereto) are and will remain the property of LAWVO and its licensors. The Services are protected by Canadian and international copyright, trademark, and other laws. You acknowledge that these rights are valid and enforceable. The Services may be used solely (a) to the extent permitted in this Agreement or (b) as expressly authorized in writing by Us, Our third-party partners, licensors or suppliers.

Third-Party Links

We do not control the linked websites, the content provided through such websites, and have not reviewed these sites in their entirety. We do not approve or endorse any of the material contained on any of the linked sites, and disclaim all liability for Your use of them. Your use of linked websites is subject to the privacy practices and terms of use established by the specific linked website.

Disclaimers

The Services, including but not limited to the LAWVO Website, are provided “as is” and “with all faults” and without warranties of any kind and any warranties that the Services are current and/or up-to-date are hereby expressly disclaimed to the fullest extent permissible under applicable law.

THERE IS NO WARRANTY, REPRESENTATION, OR GUARANTEE THAT THE SERVICES, OR YOUR USE OF THE SERVICES, WILL BE UNINTERRUPTED, COMPLETE, ACCURATE, CURRENT, RELIABLE, ERROR-FREE, SECURE, OR THAT ANY PROBLEMS WILL BE CORRECTED, OR THAT THE SERVICES, OR ANY INFORMATION, SOFTWARE, OR OTHER MATERIAL ACCESSIBLE FROM THE SERVICES, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICES AND YOUR RELIANCE THEREON.

LAWVO MAKES NO WARRANTY, REPRESENTATION, OR GUARANTEE WITH RESPECT TO PRODUCTS AND SERVICES OFFERED BY THIRD PARTIES, AND WE SPECIFICALLY DISCLAIM ANY WARRANTY WITH RESPECT TO THE CONDUCT OF ANY THIRD PARTY IN CONNECTION WITH SUCH OFFERS OR SALES.

Limitation of Liability

Neither LAWVO nor any of its licensors, sponsors, agents, successors, or assigns, nor Our or their directors, officers, employees, consultants, or other representatives (the “LAWVO Parties”), are responsible or liable for any indirect, incidental, consequential, special, exemplary, punitive, or other damages (including without limitation any loss of profits, lost savings, or loss of data) or liabilities under any contract, negligence, strict liability, or other theory arising out of or relating in any manner to the Services and/or any linked website, whether or not we have been informed of the possibility of such damages or liabilities. Your sole remedy with respect to the Services or any linked website is to stop using the Services, or linked website.

IF A LAWVO PARTY IS FOUND TO BE LIABLE TO YOU FOR ANY REASON, YOU AGREE THAT THE MAXIMUM, AGGREGATE LIABILITY OF ANY LAWVO PARTY TO YOU, AND YOUR EXCLUSIVE REMEDY UNDER ANY THEORY OR FOR ANY CAUSE WHATSOEVER (INCLUDING BUT NOT LIMITED TO ANY TOTAL OR PARTIAL FAILURE OR DISRUPTION OF THE SERVICE PROVIDED HEREUNDER, FRAUD, MISREPRESENTATION, BREACH OF CONTRACT, PERSONAL INJURY, OR PRODUCTS LIABILITY), SHALL NOT EXCEED THE AMOUNT OF TEN DOLLARS ($10.00 CAD). YOU ACKNOWLEDGE AND AGREE THAT NONE OF THE LAWVO PARTIES WOULD HAVE AGREED TO PROVIDE THE SERVICES TO YOU WITHOUT YOUR AGREEMENT TO THIS LIMITATION.

YOU AGREE NOT TO MAKE, AND TO WAIVE TO THE FULLEST EXTENT ALLOWED BY LAW, ANY CLAIM FOR DAMAGES OTHER THAN DIRECT, COMPENSATORY DAMAGES AS LIMITED ABOVE.

Indemnification

You agree to fully indemnify, defend, and hold the LAWVO Parties harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees), and other expenses that arise directly or indirectly out of or from: (a) Your breach of this Agreement, including but not limited to the Acceptable Use Policy in Section 11 and the Code of Conduct in Section 12 herewith; (b) any allegation that any materials You submit to Us or transmit to the Services infringe or otherwise violate the copyright, patent, trademark, trade-secret, or other intellectual property or other rights of any third party; (c) Your activities in connection with the Services or other websites to which the Services are linked; and/or (d) Your negligence or willful misconduct.

Release

If You have a dispute with one or more other Users of the Services, You agree to release the LAWVO Parties from any and all claims, demands, and/or damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such dispute. In entering into this release, You expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims that You may know or suspect to exist in Your favour at the time of agreeing to this release.

Governing Law

These Conditions of Use shall be governed and construed in accordance with the laws of the Province of Ontario, and the laws of Canada applicable therein, without giving effect to any principles of conflicts of law. You irrevocably attorn to the exclusive jurisdiction of the courts in the Province of Ontario.

Changes to this Agreement

We reserve the right, at any time, with or without cause to:

  • change the terms and conditions of this Agreement;
  • change the Services, including eliminating or discontinuing any feature of the Services; or
  • deny or terminate Your use of and/or access to the Services.

Any changes we make will be effective immediately upon Our notice to You, which may be given through any means, including but not limited to; being made available through the Services, such as posted on Our Website or through any other form of electronic notification.

You agree that Your continued use of the Services after such changes constitutes Your acceptance of such changes. Be sure to return to this page periodically to ensure familiarity with the most current version of this Agreement.

Miscellaneous

This Agreement (including the Privacy Policy and any other document or policy incorporated herein) is the entire agreement between You and Us regarding the Services.

You affirm that you are either more than 13 years of age, or possess parental or guardian consent to agree to these Terms and access and use the LAWVO Website and are otherwise fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement, and to abide by and comply with this Agreement.

You acknowledge that the LAWVO Website are not available in the French language.

Storage of Data and Third Party

Please note that LAWVO uses third party vendors and hosting partners located in Canada and outside Canada to provide the necessary software, networking, cloud storage, and related technology required to provide the Services. For additional information on how these service providers collect, use, disclose or store personal information on LAWVO’s behalf, please refer to our Privacy Policy or contact Our Privacy Officer at support@LAWVO.com.

Entire agreement

These Terms constitute the entire agreement between you and LAWVO with respect to the subject matter of these Terms, and supersede and replace any prior version of the Terms. These Terms create no third-party beneficiary rights.

Waiver, severability, and assignment

LAWVO’s failure to enforce a provision of these Terms is not a waiver of its right to do so later. If any provision of these Terms is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable Term or Terms will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any attempt to do so will be void. LAWVO may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.

Contact Us

If You have any questions, comments, or concerns relating to these Conditions of Use, please contact Us at:

 

E-mail: support@LAWVO.com